# Platform ROI — Definition of Success

> KPI: Platform ROI
> Target: ≥ 250% measured annually (derived)

**What this number means:** the total financial value delivered (labor
savings + cloud cost optimization + avoided downtime losses) vs. the
platform's operational/licensing cost.

**Formula:** `(FTE hours saved × blended rate + cloud savings + avoided
downtime) ÷ platform op cost`.

**Honesty caveat:** computed on N internal runs today; the production-
denominator activates post-pilot. The formula is grounded; the
production numbers are not yet.